Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Grove House Surgery
2014-12-17
Person
4
5
0
17th December 2014
Care received today was excellent. Friendly and helpful staff who are helpful and treatment explained.
Grove House Surgery
2014-12-17
Person
4
5
0
17th December 2014
Since being registered with this practise, I have always received very good health care.
I cannot complain at all.
Grove House Surgery
2014-12-17
Person
3
5
0
17th December 2014
The doctors and staff are great.
Waiting outside from 8 am to get an appointment not so good plus there is no longer a shelter.
Grove House Surgery
2014-12-17
Person
4
5
0
17th December 2014
Doctor was very helpful in explaining what was wrong.
Grove House Surgery
2014-12-17
Person
2
5
0
17th December 2014
The doctors are good, but it is impossible to get an appointment by telephone. I have often rang a few seconds before 8.30 am to get the answer phone, then at 8.30 am the line is engaged, I have rang every 2-3 minutes, but it is still engaged, when I finally get through I am told all appointments have gone. Try again tomorrow: but exactly the same thing will happen. I have to walk round. If I could not do this I wold die before I would get an appointment. In middle ton if a patient telephones there is a gentle system and they are told they are maybe 5 ch to the queue and or can hold until it is their turn.